HSDR - 14/156/06

Understanding how frontline staff use patient experience data for service improvement - an exploratory case study evaluation and national survey (US-PEx)

Project title: Understanding how frontline staff use patient experience data for service improvement - an exploratory case study evaluation and national survey (US-PEx)

Chief investigator: Professor Louise Locock

Contractor: University of Oxford

Co-investigators: Dr Angela Coulter, Dr Neil Churchill, Dr Sian Rees, Mr Chris Graham, Mrs Melanie Gager, Ms Elizabeth Gibbons, Ms Jennifer Bostock, Ms Jenny King, Professor Crispin Jenkinson, Professor John Powell, Professor Ray Fitzpatrick, Professor Sue Dopson, Professor Sue Ziebland, Professor Trisha Greenhalgh.

Links to project documentation

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