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Psychosocial factors have an important role in predicting unscheduled care in people with long-term conditions, alongside prior use, and a targeted patient intervention in primary care has shown high levels of acceptability.

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Elspeth Guthrie 1,*, Cara Afzal 2,3, Claire Blakeley 2,4, Amy Blakemore 4,5, Rachel Byford 6, Elizabeth Camacho 4,7, Tom Chan 6, Carolyn Chew-Graham 8, Linda Davies 7, Simon de Lusignan 5, Chris Dickens 9,10, Jessica Drinkwater 11, Graham Dunn 4,12, Cheryl Hunter 13, Mark Joy 14, Navneet Kapur 4,15, Susanne Langer 16, Karina Lovell 4,17, Jackie Macklin 18, Kevin Mackway-Jones 4,19, Dionysios Ntais 4,7, Peter Salmon 20, Barbara Tomenson 4,12, Jennifer Watson 2,4

1 Leeds Institute of Health Sciences, University of Leeds, Leeds, UK
2 Manchester Mental Health and Social Care Trust, Manchester Royal Infirmary, Manchester, UK
3 Greater Manchester Academic Health Science Network (GM AHSN), Manchester, UK
4 Manchester Academic Health Science Centre, Manchester, UK
5 Centre for Primary Care, Institute of Population Health, University of Manchester, Manchester, UK
6 Department of Health Care Management and Policy, University of Surrey, Guildford, UK
7 Centre for Health Economics, Institute for Population Health, University of Manchester, Manchester, UK
8 Research Institute, Primary Care and Health Sciences, Keele University, Keele, UK
9 Institute of Health Research, Medical School, University of Exeter, Exeter, UK
10 Peninsula Collaboration for Leadership in Health Research and Care (PenCLAHRC), University of Exeter, Exeter, UK
11 Leeds Institute of Health Sciences, University of Leeds, Leeds, UK
12 Centre for Biostatistics, Institute of Population Health, University of Manchester, Manchester, UK
13 Health Services Research Unit, Nuffield Department of Population Health, University of Oxford, Oxford, UK
14 Faculty of Science, Engineering and Computing, Kingston University, London, UK
15 Institute of Brain, Behaviour and Mental Health, University of Manchester, Manchester, UK
16 Department of Psychology, Manchester Metropolitan University, Manchester, UK
17 School of Nursing, Midwifery and Social Work, University of Manchester, Manchester, UK
18 Royal Free Foundation Trust, London, UK
19 Central Manchester University Hospitals NHS Foundation Trust, Manchester, UK
20 Department of Psychological Sciences, University of Liverpool, Liverpool, UK
* Corresponding author Email: e.a.guthrie@leeds.ac.uk

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