Drivers of 'clinically unnecessary' use of emergency and urgent care: the DEUCE mixed-methods study

O’Cathain, Alicia; Knowles, Emma; Long, Jaqui; Connell, Janice; Bishop-Edwards, Lindsey; Simpson, Rebecca; Coster, Joanne; Abouzeid, Linda; Bennett, Shan; Croot, Elizabeth; Dickson, Jon M; Goodacre, Steve; Hirst, Enid; Jacques, Richard; Phillips, Miranda; Turnbull, Joanne; Turner, Janette

doi:10.3310/hsdr08150

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This study identified the drivers of 'clinically unnecessary' use of emergency and urgent care as symptom, patient and health service related, and concluded that reasons sometimes differ by population subgroup.

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Alicia O’Cathain ^1,^*, Emma Knowles ¹, Jaqui Long ¹, Janice Connell ¹, Lindsey Bishop-Edwards ¹, Rebecca Simpson ¹, Joanne Coster ¹, Linda Abouzeid ², Shan Bennett ², Elizabeth Croot ¹, Jon M Dickson ³, Steve Goodacre ¹, Enid Hirst ², Richard Jacques ¹, Miranda Phillips ⁴, Joanne Turnbull ⁵, Janette Turner ¹

¹ School of Health and Related Research (ScHARR), University of Sheffield, Sheffield, UK
² Sheffield Emergency Care Forum, Sheffield, UK
³ Academic Unit of Primary Medical Care, University of Sheffield, Sheffield, UK
⁴ National Centre for Social Research, London, UK
⁵ Health Sciences, University of Southampton, Southampton, UK
^* Corresponding author Email: a.ocathain@sheffield.ac.uk

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