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This study constructed a typology that distinguished three types of work in relation to urgent care sense-making and help-seeking and developed a model of urgent care behaviour.
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Joanne Turnbull
[Image - ORCID logo], Gemma McKenna
[Image - ORCID logo], Jane Prichard
[Image - ORCID logo], Anne Rogers
[Image - ORCID logo], Robert Crouch
[Image - ORCID logo], Andrew Lennon
[Image - ORCID logo] & Catherine Pope
[Image - ORCID logo].
Joanne Turnbull 1,*, Gemma McKenna 1, Jane Prichard 1, Anne Rogers 2, Robert Crouch 3, Andrew Lennon 4, Catherine Pope 1
1 School of Health Sciences, University of Southampton, Southampton, UK
2 National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care (CLAHRC) Wessex, University of Southampton, Southampton, UK
3 Emergency Department, University Hospital Southampton NHS Foundation Trust (UHS), Southampton, UK
4 Southern Headquarters, South Central Ambulance Service NHS Foundation Trust (SCAS), Winchester, UK
* Corresponding author Email: j.c.turnbull@soton.ac.uk
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