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HS&DR - 14/156/16
Enhancing the credibility, usefulness and relevance of patient experience data in services for people with long-term physical and mental health conditions using digital data capture and improved analysis of narrative data (DEPEND)
Project title: Enhancing the credibility, usefulness and relevance of patient experience data in services for people with long-term physical and mental health conditions using digital data capture and improved analysis of narrative data (DEPEND)
Call to action: 14/156 14/156 New research on use and usefulness of patient experience data
Research type: Primary Research
Chief investigator: Professor Caroline Sanders
Lead Author: Professor Caroline Sanders
Contractor: Salford Royal NHS Foundation Trust
Co-investigators: Dr Gavin Daker-White, Mr Patrick Cahoon, Mrs Annmarie Lewis, Professor Damian Hodgson, Professor Evangelos Kontopantelis, Professor Goran Nenadic, Professor John Ainsworth, Professor Karina Lovell, Professor Linda Davies, Professor Peter Bower, Professor Ruth Boaden, Professor Shon Lewis, Professor William Dixon.
Started: April 2016 | Status: Published July 2020
Digital methods can produce some improvements in the collection and usefulness of patient feedback, although they need to be complemented with alternative methods.
Links to project documentation
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