Journals Library


HSDR - 14/156/08

Exploring the impact of patient experience data in acute NHS hospital trusts in England: using Actor-Network Theory to optimise organisational strategies and practices for improving patients' experiences of care

Project title: Exploring the impact of patient experience data in acute NHS hospital trusts in England: using Actor-Network Theory to optimise organisational strategies and practices for improving patients' experiences of care

Call to action: 14/156 14/156 New research on use and usefulness of patient experience data

Research type: Primary Research

Chief investigator: Dr Sara DonettoORCID logo

Lead Author: Dr Sara DonettoORCID logo

Contractor: King's College London

Cost: £491,765.01

Co-investigators: Dame Anne Marie RaffertyORCID logo, Ms Christine Chapman, Ms Sally BrearleyORCID logo, Professor Davina AllenORCID logo, Professor Glenn RobertORCID logo.

Started: February 2016 | Status: Published October 2019

This study identified five key themes that helped explain how patient experience data work could lead to quality improvements in acute hospital trusts.

Links to project documentation

The links and documents below are related to this research and are added as and when they are produced over the life of the project. The information is provided by the researchers and some may have undergone varying editorial, production and publication models, which differ to NIHR Journals Library reports. Links are to both internal (NIHR) and external websites – the NIHR is not responsible for the content of external websites.

Background & Research Questions

Why the research is being done and what is being asked

Methods

How the research is being done

Publications & Outputs

What the research produced

Outcomes & Impact

What happened as a result of the research

If you would like to receive a notification when this project is updated, please submit your email address below. This will also notify you when the Journals Library report is published.