Journals Library


HS&DR - 13/07/39

An evaluation of a real-time survey for improving patients' experiences of the relational aspects of care

Project title: An evaluation of a real-time survey for improving patients' experiences of the relational aspects of care

Call to action: 13/07 13/07 After Francis: Research to strengthen organisational capacity to deliver compassionate care in the NHS

Research type: Primary Research

Chief investigator: Mr Chris GrahamORCID logoorcid.org/0000-0002-6410-8171

Lead Author: Mr Chris Graham

Contractor: Picker Institute Europe

Cost: £288,675.12

Co-investigators: Professor Crispin Jenkinson.

Started: September 2014 | Status: Published March 2018

This study found that near real-time feedback from patients produced a modest improvement in relational care and made recommendations for trusts wishing to implement this approach.

Links to project documentation

The links and documents below are related to this research and are added as and when they are produced over the life of the project. The information is provided by the researchers and some may have undergone varying editorial, production and publication models, which differ to NIHR Journals Library reports. Links are to both internal (NIHR) and external websites – the NIHR is not responsible for the content of external websites.

Background & Research Questions

Why the research is being done and what is being asked

Methods

How the research is being done

Publications & Outputs

What the research produced

Outcomes & Impact

What happened as a result of the research

If you would like to receive a notification when this project is updated, please submit your email address below. This will also notify you when the Journals Library report is published.