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Multidisciplinary mixed stakeholder co-design showed proof of concept for automated display of patient experience free-text comments in a way that could drive health-care improvements in real time.

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Carol Rivas 1,2,*, Daria Tkacz 1, Laurence Antao 1, Emmanouil Mentzakis 3, Margaret Gordon 4, Sydney Anstee 1, Richard Giordano 1

1 Faculty of Health Sciences, University of Southampton, Southampton, UK
2 Department of Social Science Research Unit, University College London, London, UK
3 Economics within Social Sciences, University of Southampton, Southampton, UK
4 PicoMeg Ltd, London, UK
* Corresponding author Email: c.rivas@ucl.ac.uk

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