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This single-area study found that implementation of electronic referral management, when combined with clinical triage, can lead to diversions of appropriate oral surgery cases to primary care.

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Joanna Goldthorpe 1, Tanya Walsh 2, Martin Tickle 2, Stephen Birch 3, Harry Hill 2, Caroline Sanders 4, Paul Coulthard 2, Iain A Pretty 2,*

1 Division of Psychology and Mental Health, Faculty of Biology, Medicine and Health, University of Manchester, Manchester, UK
2 Division of Dentistry, Faculty of Biology, Medicine and Health, University of Manchester, Manchester, UK
3 Faculty of Health Sciences, McMaster University, Hamilton, ON, Canada
4 Division of Population Health, Faculty of Biology, Medicine and Health, University of Manchester, Manchester, UK
* Corresponding author Email: iain.pretty@manchester.ac.uk

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